VOLCON BRAT OWNER’S MANUAL
pg. 67
Parts that are subject to wear include, but are not limited to:
(a) Drive chain
(b) Brake components, such as cables, pads, and disc rotors
(c) Hand grips
(d) Sprockets, pinions, and bearings
(e) Gear cables
(f) Tires, rims, spokes, and tubes
(g) Seat and seat covers
You must regularly check the condition of all parts subject to wear, and repair and/or replace such
parts as needed and at your cost and expense. In general, you will need to regularly clean and
maintain the bike. Please see the owner’s guide for suggested intervals, recommendations,
and/or instruction. The Limited Warranty does not cover repair or replacement of parts
subject to wear, and repairing and/or replacing such parts is your sole responsibility.
Depending on operating conditions, it should not be ruled out that some parts
subject to wear would need replacement faster than others. You must contact
your authorized dealer/distributor before arranging replacement/repairs in order to
ensure the quickest and most cost-effective way to deal with your issue. Instructions
given by authorized Volcon personnel, dealer and/or distributor must be followed;
otherwise, service and/or warranty will not be provided or may be severely delayed.
INQUIRIES:
For all inquiries regarding service, warranty claims, and returns, please contact us at
service@volcon.com
DISPUTE RESOLUTION:
Our goal is to provide the best possible customer experience. If you
believe we have not performed our obligations under the Limited
Warranty, the following dispute resolution procedure is available to you.
YOU AGREE THAT ALL DISPUTES WITH VOLCON ARISING OUT OF OR RELATING TO
THE LIMITED WARRANTY OR THE SALE, VALUE, CONDITION, OR PERFORMANCE
OF THE BIKE MUST BE RESOLVED IN A STATE OR FEDERAL COURT IN WILLIAMSON
COUNTY, TEXAS. YOU FURTHER AGREE THAT THE LIMITED WARRANTY AND ALL
DISPUTES WITH VOLCON ARISING OUT OF OR RELATING TO THE LIMITED WARRANTY
OR THE SALE, VALUE, CONDITION, OR PERFORMANCE OFTHE BIKE SHALL BE
GOVERNED AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE
OF TEXAS, WITHOUT REFERENCE TO ITS CHOICE OF LAW RULES OR PRINCIPLES.
You agree that as a condition precedent to the commencement of any legal action,
to participate in a mediation conference with a mutually acceptable mediator in an
effort to resolve the dispute. You agree that the mediation conference will take place
within fty miles of Williamson County, Texas, unless the parties agree otherwise.
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