Westen Pulsar E - User Manual

Questions and Answers

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joneselijahAug 13, 2025
Why does my Westen Boiler shut down for ignition failure?
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  Karla WilsonAug 13, 2025
  Your Westen Boiler might shut down due to several reasons: no inlet gas pressure, an interrupted ignition switch-flame sensor wire, a faulty or incorrectly positioned flame sensing electrode, a faulty gas valve, or a faulty electronic board. To resolve this, check that the gas valve is open and there is no air in the gas supply circuit, and verify the gas supply pressure. Also, check the wire is uninterrupted and makes good contact with the flame sensing electrode and the ignition switch. Inspect the connections between the gas valve and the electronic board. Finally, ensure the flame sensing electrode is in good condition and in the right position.
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Rose KimAug 17, 2025
What to do if my Westen Pulsar E shuts down due to the safety thermostat?
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  jackielivingstonAug 17, 2025
  If your Westen Boiler shuts down due to the safety thermostat, it could be due to no water in the primary circuit (pump blocked or exchanger obstructed), a faulty limit thermostat, interrupted limit thermostat wiring, a faulty CH flow NTC probe, or a faulty electronic board. You can check pump operation by unscrewing the front cap and releasing the pump impeller with a screwdriver and check the pump power input wiring. Inspect the limit thermostat for damage and replace it if necessary. Also, check the continuity of the limit thermostat wiring and check whether the exchanger is clogged.
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palmermariaAug 21, 2025
How to fix a flow sensor failure in my Westen Pulsar E Boiler?
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  Elizabeth BatesAug 21, 2025
  A flow sensor failure in your Westen Boiler can occur if the CH flow NTC probe is faulty (circuit open or shorted) or if the CH flow probe wiring is interrupted or shorted. To address this, check the CH flow NTC probe and the continuity of the CH flow probe wiring. Also, make sure the wiring has not shorted.
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Robert MorrowAug 25, 2025
What to do if my Westen Pulsar E shows a DHW sensor fault?
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  michelleparsonsAug 25, 2025
  If your Westen Boiler shows a DHW sensor fault, it may be due to a faulty DHW flow NTC probe (circuit open or shorted) or interrupted/shorted DHW flow probe wiring. Check the DHW NTC probe and the continuity of the DHW probe wiring. Ensure the wiring is not shorted.
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Abigail PadillaAug 28, 2025
How to resolve a board configuration error in my Westen Boiler?
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  Sean HarrisonAug 28, 2025
  A board configuration error in your Westen Boiler happens when parameter F43 has not been set correctly. To fix this, set parameter F43 with the value indicated in the table in the SETTING PARAMETERS section.
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Hayden KirkAug 31, 2025
Why does my Westen Boiler display a fumes NTC probe fault?
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  Karen LeblancAug 31, 2025
  A fumes NTC probe fault in your Westen Boiler may occur if the fumes NTC probe is faulty (circuit open) or if the fumes probe wiring is interrupted. You should check the fumes NTC probe and the continuity of the fumes probe wiring.
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Kenneth ParrishSep 4, 2025
What causes an error in the flame amplification circuit of my Westen Pulsar E?
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  Catherine MejiaSep 4, 2025
  An error in the flame amplification circuit of your Westen Boiler can be caused by the electronic board not being earthed or the electronic board being faulty. Check the continuity of the earth connections between the electronic board (X4 connector) and the power supply terminal block.
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ellisandrewSep 8, 2025
What causes an error in the gas valve safety circuit of my Westen Pulsar E Boiler?
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  Ryan SmithSep 8, 2025
  An error in the gas valve safety circuit of your Westen Boiler is caused by a faulty electronic board. To resolve this, replace the electronic board.