8.3 Maintenance by customer service
We recommend having the machine serviced at least twice a year by a Winterhalter service
technician. This service should also include having components subject to wear or ageing being
checked and renewed if necessary.
Examples of such components:
Water supply hoses
Dosing tubes
Splash curtains
Door seals
Winterhalter offers a service contract that includes this work, amongst other jobs.
In the electronic control unit, it is possible to program the maintenance interval in operating hours and
at what number of remaining operating hours the symbol for maintenance/service should be
displayed. ( 17.1) Contact your Winterhalter service technician.
8.4 Changing the detergent product
If you want to use a different detergent product, you will have to rinse out the suction and pressure hose with
fresh water. This is the case even if the new detergent product is from the same manufacturer.
Mixing different detergent products together can result in crystallisation and cause the dosing equipment to
malfunction.
Winterhalter Gastronom GmbH will not accept any liability or honour any product guarantees if this
instruction is not complied with.
As a rule, a new detergent product means it is also necessary to re-adjust the dosing equipment.
The Winterhalter service technician can assist you in this.
Procedure:
When using chemicals, comply with the safety notes and dosage recommendations printed on
the packaging.
Wear protective clothing, protective gloves and protective goggles when handling chemicals.
Do not mix different detergent products together.
Remove the suction tube from the detergent drum and insert it in a container filled with fresh water.
Drain the dishwashing machine ( 8.1.2) and refill it again ( 7.1.2). The suction and pressure hose is
rinsed out with water.
Insert the suction tube into the container with the new detergent product.
Detergent is dosed into the washing tanks as soon as you start operating the machine again.
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