Electric Cooktop -2
Troubleshooting Guide
5-7
Error
Priority
Displayed
Error
Message
Error Condition Explanation Action that should be taken
1 E50 Heatsink Thermistor
Open
Power module heatsink
temperature has a value
indicating a disconnected sensor.
1. Replace power module.
1 E56 Power module Flash
CRC Error
Microcontroller Flash memory
failure.
1. Replace power module.
1 E57 Display Board Flash
CRC Error
Microcontroller Flash memory
failure.
1. Replace display board.
1 E58 Power module
Confi g Fuse Error
Microcontroller Confi guration
Fuse failure.
1. Replace power module.
1 E59 Display Board
Confi g Fuse Error
Microcontroller Confi guration
Fuse failure.
1. Replace display board.
1 E60 Power module
Internal Error
Invalid internal state.
Display Board Zero-Cross signal
Failure.
1. Replace power module.
1 E63 Zero Cross Lost 1. Replace power module.
3 E64 Bad or incorrectly
wired Power module
Self Test Result - The power
module detected an internal
relay/triac failure.
1. Check wiring connections.
2. Compare wire labels with numbers
printed on the board
3. Replace power module
3 E65 L1 associated
Failure, stuck relay
Self Test Result - The power
module detected an internal
relay short.
1. Replace power module.
3 E66 L2 associated
Failure, shorted triac
or K10 (36”)
Self Test Result - The power
module detected an internal
triac short or (on 36” only) a K10
short.
1. Replace power module.
3 E67 A Triac connection
is reversed
Self Test Result - The power
module detected a reversed triac
RAST connector.
1. Check wiring connections.
2. Compare wire labels with numbers
printed on the board
3. Replace power module
1 E69 Power RAM Error Microcontroller internal RAM/
Register error.
1. Replace power module.
1 E70 Display RAM Error Microcontroller internal RAM/
Register error.
1. Replace power module.
3 E71 Open Circuit
associated with
FastOn E1 -Check
element or wiring
Self Test Result - The power
module detected a connector,
wiring, or element open
associated with terminal E1.
1. Check element for correct
connections and element damage
2. Check wiring at power module for
correct connection.
3 E72 Open Circuit
associated with
FastOn E2 -Check
element or wiring
Self Test Result - The power
module detected a connector,
wiring, or element open
associated with terminal E2.
1. Check element for correct
connections and element damage
2. Check wiring at power module for
correct connection.
3 E73 Open Circuit
associated with
FastOn E3 -Check
element or wiring
Self Test Result - The power
module detected a connector,
wiring, or element open
associated with terminal E3.
1. Check element for correct
connections and element damage
2. Check wiring at power module for
correct connection.