CAMERA SYSTEM (LooksCAM) 27 www.xenosys.co.kr
BASIC TROUBLESHOOTING
WARNING before asking for after-sales services:
Cannot turn on.
Cannot charge properly.
Check the connection status
between the cradle and battery
pack or between main body
and battery pack.
Foreign debris may cause the
power off or charging
problem.
Clean the charging port and
use again
Button input is not possible
during the usage
Check the power switch has
been moved to “Hold” mode.
Re-assemble the battery pack
and turn on the power
If malfunction continues,
contact local distributor or
manufacturer
Heat comes out during the
usage
Lot of current is needed to run
this product, so heat comes
out after long time of usage.
This symptom does not affect
the lifespan or quality.
Light intensity is weak after
the change of battery pack
Check the intensity step is
properly adjusted.
Change the intensity step
properly
Battery discharging time is
fast
Check if battery has been fully
charged.
(Check the battery status LED)
Battery pack is expendables,
so the lifespan will be shorter
than the first-time purchase
after certain period of time.
If the discharging time is fast
even fully charged status, it
means the battery lifespan has
been dead. We recommend
exchanging new battery pack.
LED light flickers sometimes
or intermittently
Check the contact looseness
of connection part of phone
jack
Contact local distributor or
manufacturer
Important data which are stored in LooksCAM must be moved or downloaded to other devices or
personal computer periodically. All data can be deleted for after-sales services.
Important data must be backed up by the user before applying after-sales services.
Xenosys will NOT do any separate back-up for recorded files by regarding the user had already
downloaded their files. Please note that all responsibilities related to the data belong to the user or
customer.
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