PPRROOBBAABBLLEE CCAAUUSSEESS SSOOLLUUTTIIOONNSS
There is a wireless or network connectivity issue. To test the printer, print an Information Page, such as
the Basic Configuration Report. If the page prints, there
could be a wireless or network connectivity issue.
Contact your system administrator or refer to the
System Administrator Guide at www.xerox.com/office/
ALC81XXdocs.
Incorrect print driver. Check that you have the latest print driver installed. For
details, go to www.xerox.com/office/ALC81XXsupport.
PRINTING TAKES TOO LONG
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The printer is set to print on a paper type that requires
slower printing.
Certain paper types, like heavyweight paper and
transparencies, take more time to print. Ensure that the
print driver and control panel are set to the proper
paper type.
The printer is in Power Saver mode. Wait. It takes time for printing to start after the printer
exits Power Saver mode.
The way the printer was installed on the network could
be an issue.
• Determine if a print spooler or a computer sharing
the printer is buffering all print jobs and then
spooling them to the printer. Spooling can slow
print speeds.
• To test the speed of the printer, print multiple
copies of an information page, such as a demo
page. If the page prints at the rated speed of the
printer, there could be a network or printer
installation issue. For additional help, contact the
system administrator.
The job is complex. Wait. No action needed.
Xerox
®
AltaLink
®
C8130/C8135/C8145/C8155/C8170 Series Color Multifunction Printer User Guide 289
Troubleshooting
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