Xerox AltaLink C8130 Series User Manual

Print-Quality Problems and Solutions
Use the following table to find solutions to print-quality problems.
Note: At the printer control panel, press the HHoommee button. Touch DDeevviiccee >> IInnffoorrmmaattiioonn PPaaggeess >>
TTrroouubblleesshhoooottiinngg PPrriinntt QQuuaalliittyy PPaaggee >> PPrriinntt.
PPRROOBBLLEEMM SSOOLLUUTTIIOONN
Smears, Smudges, and Streaks
Dark or light marks appear on your output.
Run a print job consisting of several blank pages
through the printer to remove toner accumulated on
the fuser.
If the problem persists, print the test pages to help
determine which component is causing the image-
quality problem.
• If the defect occurs in one color only, replace the
corresponding imaging unit.
• If the defect occurs in all colors and is visible on all
the test pages, replace the fuser.
Repeating Spots or Lines
Spot or lines appear at regular intervals on the prints.
1 To identify the part of the printer that is causing
the problem, print the Repeating Defects page. At
the control panel, press the HHoommee button, then
touch DDeevviiccee >> TToooollss >> TTrroouubblleesshhoooottiinngg >>
SSuuppppoorrtt PPaaggeess >> RReeppeeaattiinngg DDeeffeeccttss PPaaggee >>
PPrriinntt.
2 To identify the part responsible for the repeating
spots or lines, follow the instructions on the
Repeating Defects page.
3 To correct the problem, replace the printer part
identified on the Repeating Defects page.
Colors Look Wrong
Colors are off or look drastically wrong.
1 Verify that the printer is on a solid, level, and flat
surface.
2 Perform the Print Calibration procedure. At the
control panel, press the HHoommee button, then touch
DDeevviiccee >> TToooollss >> TTrroouubblleesshhoooottiinngg >> CCaalliibbrraattiioonn
>> PPrriinntt CCaalliibbrraattiioonn >> NNeexxtt, then follow the
instructions.
Colors Too Light or Too Dark
The print or color density is too light, missing, or the
background is foggy.
1 Verify that the paper you are using is the correct
type for the printer and is loaded properly. For
details, see Supported Paper.
2 Verify that the paper loaded in the tray matches
the paper type selected at the control panel and in
the print driver.
Xerox
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AltaLink
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C8130/C8135/C8145/C8155/C8170 Series Color Multifunction Printer User Guide 345
Troubleshooting

Xerox AltaLink C8130 Series Specifications

General

Brand	Xerox
Model	AltaLink C8130 Series
Category	All in One Printer
Language	English