Causes and ActionsYes/NoSymptoms
The paper is damp.CauseYesPart of the image is
missing on the copy
If No, go to next
symptom.
Replace with paper from a new ream.
Refer to .
Action
If problem is not solved, go to next Cause/Action.
Paper with folds or wrinkles has been set in the paper
tray.
Cause
Replace with paper from a new ream.
Refer to .
Action
If problem is not solved, go to next Cause/Action.
The document is pasted together or folded in.Cause
The folded in or pasted part of the document may
not be touching the document glass. Place a stack of
white sheets on the document to hold the document
down flat against the document glass.
Action
The document enlargement ratio is too large.CauseYesStripes appear in the
copy
If No, go to next
symptom.
Stripes can appear at some enlargement ratios. Adjust
the copy enlargement ratio.
Refer to .
Action
The document is not loaded correctly.CauseYesImages on the copy are
skewed
If No, go to next
symptom.
Load the document correctly.
Refer to .
Action
If problem is not solved, go to next Cause/Action.
The document guides are set incorrectly.Cause
Load the document correctly and align the document
guides with the edges of the document.
Refer to .
Action
If problem is not solved, go to next Cause/Action.
Causes and ActionsYes/NoSymptoms
The paper tray is not set properly.CauseYesImages on the copy are
skewed
If No, go to next
symptom.
Set the tray by firmly pushing it in as far as possible.
Refer to .
Action
If problem is not solved, go to next Cause/Action.
The paper guide for Tray 5 (Bypass) is misaligned.Cause
Load the paper correctly, and align the paper guide
with the edge of the paper.
Action
User Guide15-40
Problem solving