Yealink T58A

| Troubleshooting Solutions | 113
Troubleshooting Solutions
This section describes the solutions to common issues that may occur while using the Teams device. Upon
encountering a case not listed in this section, contact your Yealink reseller for further support.
• IP Address Issues
• Time and Date Issues
• Display Issues
• Firmware and Upgrading Issues
• System Log Issues
• Password Issues
IP Address Issues
• The device does not get an IP address
• IP Conflict
• Specific format in configuring IPv6 on Yealink devices
The device does not get an IP address
Do one of the following:
• Ensure that the Ethernet cable is plugged into the Internet port on the device and the Ethernet cable is
not loose.
• Ensure that the Ethernet cable is not damaged.
• Ensure that the IP address and related network parameters are set correctly.
• Ensure that your network switch or hub is operational.
IP Conflict
Do one of the following:
• Reset another available IP address for the device.