JOHNSON CONTROLS
281
SECTION 8 - MICROPANEL
FORM 201.23-NM2 
ISSUE DATE: 09/25/2020
8
SERIAL NUMBER PROGRAMMING
When changing a Chiller Control Board, a Chiller 
Control Board EPROM, or if a situation occurs where 
a chiller is not programmed from the factory, the chill-
er serial number will need to be programmed into the 
chiller. The serial number is the actual serial number 
displayed on the unit Data Plate. The serial number 
will be in a format similar to RABM000000, where the 
first 4 characters are letters and the next 6 are numbers. 
The lack of a serial number programmed into the panel 
will not prevent a chiller from operating, but a High 
IPLV chiller will only operate in the Standard IPLV 
mode. The STATUS display will inform the operator 
a serial number problem exists by displaying the fol-
lowing message:
UNIT WARNING:   INVALID SERIAL NUMBER
ENTER  UNIT  SERIAL NUMBER
If the following message appears, immediately contact 
Johnson Controls Product Technical Support. The ap-
pearance of this message may also mean the chiller has 
lost important factory programmed information and 
may need to be reprogrammed. Additional STATUS 
messages can be viewed by pressing the STATUS key 
repetitively to enable the technician to view any other 
messages that may be preventing the chiller from op-
erating.
Changing the programming of this fea-
ture requires the date and time to be set 
on the chiller prior to programming.  The 
password is also time sensitive and must 
be used the same day it is received.
Johnson Controls Product Technical Support will pro-
vide a factory password to allow programming the seri-
al number into the chiller. You will need to supply Fac-
tory Technical Support with the version of the Chiller 
Control Board EPROM. The version will be written on 
the EPROM label and typically will be in the format 
Version C.ACS.XX.XX.
After obtaining the password, the following steps will 
need to be followed to input the serial number. As the 
serial number is input, the characters keyed in will ap-
pear in the display indicating the panel has recognized 
the entry.
First press the SERVICE key. The following message 
will appear: 
SERVICE MODE    XXXXX
PRESS  ENTER  KEY TO  CONTINUE
Key in the 5 digit alphanumeric password provided by 
Product Technical Support and press the  (ENTER) 
key. The following display will appear: 
S/N  ENTRY UNIT SERIAL  NUMBER  POS  1
◄ ►    X
Key in the first letter (A through Z) of the serial num-
ber using the ◄ and ► (ARROW) keys and press the 
 (ENTER) key. Press the ▼(DOWN ARROW) key 
to scroll to position 2 and the following message will 
appear:
S/N  ENTRY UNIT SERIAL  NUMBER  POS  2
◄ ►    XX
Key in the second letter (A through N) of the serial 
number using the ◄ and ► (ARROW) keys and press 
the  (ENTER) key. Press the ▼(DOWN ARROW) 
key to scroll to position 3 and the following message 
will appear: 
S/N  ENTRY UNIT SERIAL  NUMBER  POS  3
◄ ►    XXX
Key in the third letter (A through Z) of the serial num-
ber using the ◄ and ► (ARROW) keys and press the 
 (ENTER) key. Press the ▼(DOWN ARROW) key 
to scroll to position 4 and the following message will 
appear: 
S/N  ENTRY UNIT SERIAL  NUMBER  POS  4
◄ ►    XXXX
Key in the fourth letter (A through Z) of the serial num-
ber using the ◄ and ► (ARROW) keys and press the 
 (ENTER) key. Press the ▼(DOWN ARROW) key 
to scroll to positions 5-7 and the following message 
will appear:
S/N ENTRY UNIT S/N = YYYY XXX ZZZ
UNIT SERIAL NUMBER POS 5-7 = XXX
At this point, the letters entered for the YYYY inputs 
should now appear in the top line of the display and 
should match the first 4 characters of the serial number 
on the unit Data Plate. The next three digits of the serial 
number should now be keyed in. Press the  (ENTER) 
key to store the input. Press the ▼ (DOWN ARROW) 
key to scroll to positions 8 through10 and the following 
message will appear: