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ZAON PCAS XRX - Warranty, Installation, and Regulatory Info

ZAON PCAS XRX
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Customer Service 800-496-9430 | www.zaon.aero
APPENDICES62
Appendix E: Warranty Information
Three-Year Limited Warranty
Zaon Flight Systems, Inc. (”Zaon”) warrants PCAS Model XRX (”Product”) (including any standard, included accessories)
with the following conditions:
WHAT THIS WARRANTY COVERS: This warranty covers all defects in material or workmanship with the following
definitions. LABOR: For a period of 36 months from the date of purchase, if this Product is determined to be defective,
Zaon will repair or replace the Product, at its option, at no charge. PARTS: In addition, Zaon will supply, at no charge,
new or rebuilt replacements in exchange for defective parts for a period of 36 months.
WHAT THIS WARRANTY DOES NOT COVER: This warranty does not cover customer instruction, installation, set up
adjustments or signal reception problems caused by anything other than internal component malfunctions as speci-
fied above. This warranty does not cover cosmetic damage or damage due to acts of God, accident, theft, misuse,
abuse, negligence, commercial use, or modification of, or to any part of the Product, including the antenna. This
warranty does not cover damage due to improper operation or maintenance, connection to improper voltage supply,
or attempted repair by anyone other than an authorized Zaon facility. This warranty does not cover Products sold AS
IS or WITH ALL FAULTS, or consumables (such as batteries). This warranty is valid only in the United States. REPAIR OR
REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. ZAON SHALL
NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED
WARRANTY ON THIS PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE
DURATION OF THIS WARRANTY. In no case will Zaon be held liable for direct, or incidental damages resulting from any
defect or omission in the Owner’s Manual or other related items and processes, including, but not limited to service,
loss of business, anticipated profit, or other consequential damages. This warranty is invalid if the factory applied serial
number or original case seals have been altered or removed from the Product. Some states do not allow the exclusion
or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the
above limitations or exclusions may not apply to you. In addition, if you enter into a service contract with Zaon within
36 months of the date of sale, the limitation on how long an implied warranty lasts does not apply to you. This warranty
gives you specific legal rights, and you may have other rights which vary from state to state. The remedies herein shall
be cumulative and additional to any other or further remedies provided in law or equity.
ZAON MAKES NO WARRANTIES, EXPRESS, STATUTORY, IMPLIED OR OTHERWISE, OTHER THAN AS EXPRESSLY SET
FORTH HEREIN. ZAON EXPRESSLY DISCLAIMS THE IMPLIED WARRANTIES AND CONDITIONS OF NON-INFRINGEMENT,
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TO THE MAXIMUM EXTENT PERMITTED BY LAW.
Opening your avionics unit voids this Warranty. There are no user-serviceable parts inside your XRX unit. Opening
the unit will change the individually-tuned internal circuitry and WILL VOID YOUR WARRANTY COVERAGE.
To Return Your Unit For Repair
If you purchased XRX from a Zaon dealer, do not contact the dealer for repair. All repairs must be completed through
Zaon directly. To return your XRX for repair, call us to receive a Returned Merchandise Authorization (RMA) number,
return questionnaire and shipping instructions. No repairs or refund will be made without an RMA number.
To Return Your Unit For A Refund
Units must be returned through the place of purchase. Shipping costs for all returns hereunder shall be at buyer’s

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