806834 v1.02 07.21 G5 Online install instructions and user guide
67
SAFETY
INSTALLATION
TROUBLE
SHOOTING
COMMISSION
USER GUIDE
TAP SAFETY
LCD SCREEN
CONTACT
INSTALLATION
GUIDE
Section 6 Service and Trouble shooting
Fault
code
Fault name Fault trigger
000 Power Board Fault Internal communication fault
001 Interface Fault Internal communication fault
004 Water Leak, Isolate Mains
Water detected in the unit due to tank overfill or
internal / external leakage.
005 Compressor OverRun
Compressor has been running continuously for an extended
time period
006 Water Supply Failure Water not detected by unit
007 Hot Sensor Open Internal sensor fault
008 Hot Sensor Closed Internal sensor fault
009 Cold Sensor Open Internal sensor fault
010 Cold Sensor Closed Internal sensor fault
011 Flood Sensor Open Internal sensor fault
012 Condenser Sensor Closed Internal sensor fault
013 Condenser Sensor Open Internal sensor fault
014 Heater Fuse/Driver Fault Internal component fault
015 Heater Driver Fault Internal component fault
016 Compr Driver Fault Internal component fault
017 Hot Sensor Degraded Internal sensor fault
018 Condenser Overtemp Temperature of condenser has exceeded its limit
019 A DC Pump is faulty Internal component fault
020 Steam too cool Boiling calibration error
021 Steam Sensor Open Internal sensor fault
022 Steam Sensor Closed Internal sensor fault
023 Over Steamed Excess steam detected
024 Hot Tank Overfilled Hot tank has over filled
025 Comp Fuse/Driver Fault Internal component fault
027 Boil dry protection Heating protection device has activated
• Call Zip for Advice and assistance (see contact details page 111).
6.1 Service items
• Filters should be replaced at six month intervals for Commercial HydroTaps, and 12 month intervals for
Residential HydroTaps.
• CO regulator washers should be replaced annually.
6.2 Trouble shooting table
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