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ZyXEL Communications LTE3202-M430 - Page 96

ZyXEL Communications LTE3202-M430
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Chapter 15 Troubleshooting
LTE3202-M430 User’s Guide
96
I cannot see or access the Login screen in the web configurator.
1 Make sure you are using the correct IP address.
The default IP address is 192.168.1.1.
If you changed the IP address, use the new IP address.
If you changed the IP address and have forgotten it, see the troubleshooting suggestions for
LTE3202-M430 Access and Login
2 Make sure the LTE3202-M430 is correctly installed and turned on. See the Quick Start Guide and Section
1.5.2 on page 12.
3 Make sure your Internet browser does not block pop-up windows and has JavaScripts.
4 Make sure your computer is connected to the LTE3202-M430 and is in the same subnet as the LTE3202-
M430.
5 Reset the device to its factory defaults, and try to access the LTE3202-M430 with the default IP address.
See Section 1.5.2.3 on page 13.
6 Disconnect your computer from the Internet (Wireless and/or Ethernet) and then insert the LTE3202-M430
again.
7 If the problem continues, contact the vendor.
I forgot the password.
1 The default password is 1234.
2 If this does not work, you have to reset the device to its factory defaults. See Section 1.5.2.3 on page 13.
I can see the Login screen, but I cannot log in to the LTE3202-M430.
1 Make sure you have entered the user name and password correctly. The default password is 1234. This
fields are case-sensitive, so make sure [Caps Lock] is not on.
2 This can happen when you fail to log out properly from your last session. Try logging in again after five
minutes.
3 Disconnect and connect to the LTE3202-M430 again.
4 If this does not work, you have to reset the device to its factory defaults. See Section 1.5.2.3 on page 13.

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