Chapter 31 Diagnostics
NXC Series User’s Guide
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31.2.2 Diagnostics Files
Click Maintenance > Diagnostics > Files to open the diagnostic files screen. This screen lists the
files of diagnostic information the NXC has collected and stored on the NXC or a connected USB
storage device. You may need to send these files to customer support for troubleshooting.
Figure 212 Maintenance > Diagnostics > Files
The following table describes the labels in this screen.
Script If you select the Customized option, select a shell script file from the drop-down list. You
can upload a new shell script file using the Maintenance > File Manager > Shell Script
screen.
Apply Click Apply to save your changes.
Collect Now Click this to have the NXC create a new diagnostic file.
Table 183 Maintenance > Diagnostics > Collect on AP
LABEL DESCRIPTION
Table 184 Maintenance > Diagnostics > Files
LABEL DESCRIPTION
Remove Select files and click Remove to delete them from the NXC. Use the [Shift] and/or [Ctrl] key
to select multiple files. A pop-up window asks you to confirm that you want to delete.
Download Click a file to select it and click Download to save it to your computer.
# This column displays the number for each file entry. The total number of files that you can
save depends on the file sizes and the available storage space.
File Name This column displays the label that identifies the file.
Size This column displays the size (in bytes) of a file.
Last Modified This column displays the date and time that the individual files were saved.
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