ZyXEL Communications NXC2500 - Getting more Troubleshooting Help

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Chapter 35 Troubleshooting

NXC Series User’s Guide

384

35.3 Getting More Troubleshooting Help

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Contents Overview3
- Table of Contents3
Table of Contents4
User's Guide15
PART I User's Guide15
- Introduction16
Chapter 1 Introduction16
- Overview16
- Zones, Interfaces, and Physical Ports16
  - Interface Types17
  - Interface and Zone Configuration17
- Applications18
- Management Overview20
- Object-Based Configuration20
- Starting and Stopping the NXC21
Chapter 2 Hardware Installation and Connection22
- Rack-Mounted Installation22
  - Rack-Mounted Installation Procedure22
- Front Panel23
- Rear Panel26
Chapter 3 The Web Configurator28
- Overview28
- Access28
- The Main Screen29
Technical Reference45
Part II: Technical Reference45
- Dashboard46
Chapter 4 Dashboard46
- Overview46
  - What You Can Do in this Chapter46
- Dashboard47
- Monitor56
Chapter 5 Monitor56
- Overview56
  - What You Can Do in this Chapter56
- What You Need to Know57
- Port Statistics57
  - Port Statistics Graph58
- Interface Status59
- Traffic Statistics62
- Session Monitor65
- IP/MAC Binding Monitor67
- Login Users67
- Dynamic Guest69
- USB Storage70
- AP List71
  - Station Count of AP72
  - Config AP74
- Radio List78
  - AP Mode Radio Information79
- Zymesh Link Info81
- Station List82
- Detected Device83
- View Log84
- View AP Log86
- Registration89
Chapter 6 Registration89
- Overview89
  - What You Can Do in this Chapter89
  - What You Need to Know89
- Registration90
- Service90
- Wireless92
Chapter 7 Wireless92
- Overview92
  - What You Can Do in this Chapter92
  - What You Need to Know92
- Controller93
- AP Management94
- MON Mode107
  - Add/Edit Rogue/Friendly List109
- Auto Healing110
- Technical Reference111
- Interfaces114
Chapter 8 Interfaces114
- Interface Overview114
  - What You Can Do in this Chapter114
  - What You Need to Know114
- Ethernet Summary115
- VLAN Interfaces126
  - VLAN Summary127
  - Add/Edit VLAN129
- Technical Reference135
  - Interface Parameters135
  - Dhcp Settings136
Chapter 9 Policy and Static Routes138
- Overview138
  - What You Can Do in this Chapter138
  - What You Need to Know138
- Policy Route139
  - Add/Edit Policy Route141
- Static Route144
  - Static Route Setting145
- Technical Reference145
- Zones148
Chapter 10 Zones148
- Overview148
  - What You Can Do in this Chapter148
  - What You Need to Know148
- Zone149
  - Add/Edit Zone149
- Nat151
Chapter 11 NAT151
- Overview151
  - What You Can Do in this Chapter151
- NAT Summary151
  - Add/Edit NAT152
- Technical Reference156
- Alg158
Chapter 12 ALG158
- Overview158
- Technical Reference159
- IP/MAC Binding160
Chapter 13 IP/MAC Binding160
- Overview160
  - What You Can Do in this Chapter160
  - What You Need to Know160
- IP/MAC Binding Summary161
  - Edit IP/MAC Binding162
  - Add/Edit Static DHCP Rule163
- IP/MAC Binding Exempt List163
- Captive Portal165
Chapter 14 Captive Portal165
- Overview165
  - Captive Portal Type166
  - What You Can Do in this Chapter166
- Captive Portal167
  - Add Exceptional Services170
  - Auth. Policy Add/Edit171
- Login Page173
  - Custom Login and Access175
  - External or Uploaded Web Portal Details177
- Rtls182
Chapter 15 RTLS182
- Overview182
  - What You Can Do in this Chapter182
- Before You Begin183
- Configuring RTLS183
- Firewall185
Chapter 16 Firewall185
- Overview185
  - What You Can Do in this Chapter185
  - What You Need to Know185
- Firewall187
  - Add/Edit Firewall Screen189
- Session Control191
  - Add/Edit Session Limit192
- User/Group194
Chapter 17 User/Group194
- Overview194
  - What You Can Do in this Chapter194
  - What You Need to Know194
- User Summary197
  - Add/Edit User198
- Group Summary200
  - Add/Edit Group200
- Setting201
- MAC Address210
  - Add/Edit MAC Address211
- AP Profile212
Chapter 18 AP Profile212
- Overview212
  - What You Can Do in this Chapter212
  - What You Need to Know212
- Radio213
  - Add/Edit Radio Profile214
- Ssid219
- MON Profile231
Chapter 19 MON Profile231
- Overview231
- Technical Reference234
- Zymesh Profile236
Chapter 20 Zymesh Profile236
- Overview236
  - What You Can Do in this Chapter237
- Zymesh Profile237
  - Add/Edit Zymesh Profile238
- Addresses240
Chapter 21 Addresses240
- Overview240
  - What You Can Do in this Chapter240
  - What You Need to Know240
- Address Summary240
  - Add/Edit Address241
- Address Group Summary242
  - Add/Edit Address Group Rule243
Chapter 22 Services245
- Overview245
  - What You Can Do in this Chapter245
  - What You Need to Know245
- Service Summary246
  - Add/Edit Service Rule247
- Service Group Summary248
  - Add/Edit Service Group Rule248
Chapter 23 Schedules250
- Overview250
  - What You Can Do in this Chapter250
  - What You Need to Know250
- Schedule Summary250
  - Add/Edit Schedule One-Time Rule252
  - Add/Edit Schedule Recurring Rule253
- AAA Server254
Chapter 24 AAA Server254
- Overview254
  - What You Can Do in this Chapter254
  - What You Need to Know254
- Active Directory / LDAP257
  - Add/Edit Active Directory / LDAP Server258
- Radius262
  - Add/Edit RADIUS262
Chapter 25 Authentication Method266
- Overview266
- Certificates269
Chapter 26 Certificates269
- Overview269
- My Certificates272
- Trusted Certificates280
  - Edit Trusted Certificates282
  - Import Trusted Certificates284
- Technical Reference285
- Dhcpv6286
Chapter 27 Dhcpv6286
- Overview286
  - What You Can Do in this Chapter286
- Dhcpv6 Request286
  - Add/Edit Dhcpv6 Request Object287
- System288
Chapter 28 System288
- Overview288
  - What You Can Do in this Chapter288
- Host Name289
- USB Storage289
- Date and Time290
  - Pre-Defined NTP Time Servers List293
  - Time Server Synchronization293
- Console Speed294
- DNS Overview294
- WWW Overview301
- Ssh312
- Telnet317
- Ftp318
- Snmp320
- Authentication Server324
  - Add/Edit Trusted RADIUS Client326
- Language326
- Ipv6327
- Log and Report328
Chapter 29 Log and Report328
- Overview328
  - What You Can Do in this Chapter328
- Email Daily Report328
- Log Settings330
Chapter 30 File Manager343
- Overview343
- Configuration File345
- Firmware Package349
- Shell Script351
- Diagnostics354
Chapter 31 Diagnostics354
- Overview354
- Packet Capture358
  - Packet Capture Files360
  - Example of Viewing a Packet Capture File361
- Core Dump361
  - Core Dump Files362
- System Log363
- Wireless Frame Capture364
  - Wireless Frame Capture Files365
- Packet Flow Explore367
Chapter 32 Packet Flow Explore367
- Overview367
  - What You Can Do in this Chapter367
- The Routing Status Screen367
- The SNAT Status Screen370
Chapter 33 Reboot374
- Overview374
  - What You Need to Know374
Chapter 34 Shutdown375
- Overview375
  - What You Need to Know375
- Troubleshooting376
Chapter 35 Troubleshooting376
- Overview376
  - General376
  - Wireless381
- Resetting the NXC383
- Getting more Troubleshooting Help384
Appendix A Log Descriptions385
Appendix B Common Services412
Appendix C Importing Certificates415
Appendix D Wireless Lans428
- Wpa and Wpa2436
Appendix E Ipv6440
- Global Address441
- Loopback Address441
- Multicast Address441
Appendix F Customer Support449
Appendix G Legal Information455
- Zyxel Limited Warranty459
Index460

ZyXEL Communications NXC2500 - Getting more Troubleshooting Help

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