Adding, Removing, and Modifying Telephones 153
Table 25 describes the status modes that may be displayed in the Status
field of the Device Status dialog box.
Table 25 Telephone Status Definitions
Removing a
Telephone
To remove a telephone from the system:
1 In the Device Configuration main dialog box, click the Telephones tab. The
Device Configuration main dialog appears (Figure 49
).
2 Select the telephone which you want to remove from the list box.
3 Click Remove. A dialog box prompts you to confirm removal.
4 Click Yes. The system removes the selected telephone.
5 On the Users tab, delete the extension. If you do not perform this step,
the extension of the removed telephone become a phantom mailbox.
Status Identifies the state of the telephone when it was last
involved in a call. Telephones normally send a status
message to the Call Processor every 30 seconds. Table 25
lists telephone status for different conditions.
Software Version Identifies the telephone’s software version. Note that the
telephone software version may be different than the
system software version.
Time Last Seen A timestamp that identifies the last time the telephone
communicated with the Call Processor. During normal
operation, the Call Processor gathers status information
from each device every 30 seconds.
Error Count, Error Code,
Performance Data,
Debug Data, and Actor
Data
Advanced diagnostic data for use by technical support.
Online The telephone was available when last accessed by the Call
Processor.
Offline The telephone was not available the last time that the Call
Processor attempted to set up a call involving this telephone.
Unknown The telephone has not communicated with the Call Processor
during the previous 5 minutes.
Unknown-LB This telephone is configured as a Low Bandwidth device (that is, it
does not send status messages to the Call Processor), and it has not
communicated with the Call Processor for at least 5 minutes.
Table 24 Device Status Fields (continued)
Field Description
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