366 CHAPTER 6: NBX MESSAGING
Three Greetings, a Main Menu, and a Submenu Figure 145 shows
an example that uses time-dependent greetings, a Main Menu, and a
Submenu.
Figure 145 Three Time-dependent Greetings, a Main Menu and a Submenu
This example uses time-dependent greetings to greet callers according to
the time of day. The main menu prompt presents callers with options for
reaching the operator, specific departments, or the company directory of
names. It also uses a submenu to direct callers to specific subgroups
within the Sales department.
The submenu prompt must tell callers the specific buttons to press, and
these buttons must be configured properly. In this example, the main
menu is configured to have button 3 map to a Sales submenu. The
submenu tree for Regional Sales is configured to have buttons 1, 2, and 3
map to hunt groups, and button 4 is configured for the action Exit Menu.
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