3Com SuperStack 3 NBX - Page 370

370 CHAPTER 6: NBX MESSAGING
Modifying an Auto Attendant
To modify an Auto Attendant, select NBX Messaging > Auto Attendant >
Modify. See the Help for procedures on modifying Auto Attendants.
Table 60
describes the entries and checkbox that appear on the Modify
Auto Attendant Menu dialog box.
Table 64 Modify Auto Attendant Menu Dialog Box
Removing an Auto Attendant
To remove an Auto Attendant, select NBX Messaging > Auto Attendant >
Remove. See the Help for procedures on removing an Auto Attendant.
You cannot remove the Default Menu Auto Attendant or the Voice Mail
Auto Attendant.
Restoring Auto Attendant Greetings
You can restore the greetings to their default values:
■ aamenu.wav and aamenu2.wav prompts
■ System-wide Morning, Afternoon and Evening greetings.
Field Purpose
Name Edit the name of the Auto Attendant.
Extension Edit the extension number by changing it to an unused
number
that falls within the Auto Attendant extension range
of your dial plan.
Default range:
3-digit dial plan: 500–599
4-digit dial plan: 5500–5599
For both 3-digit and 4-digit dial plans, the default Auto
Attendant is extension 500 and the voice mail Attendant is
extension 501.
Maximum number of
prompt repeats
Edit the number of times the Auto Attendant prompt
repeats. You can select a number from 1 through 3. The
default is three.
Use System-wide
Greetings
If you select the Use System-wide Greetings check box, all
three system-wide greetings (Morning, Afternoon and
Evening) are used by default. To enable or disable individual
system-wide greetings for a particular Auto Attendant, select
the required Auto Attendant in the main Auto Attendant
screen, click Menu Tree and then click TD Greetings.