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© Copyright 2021 ABB. All rights reserved.
Customer Service Contacts:
Customer Service, Technical Support, Product Repair and Return, and Warranty
Service
For customers in the United States, Canada, Puerto Rico, and the US Virgin Islands, call 1-877-546-
3243. This number is staffed from 7:00 am to 5:00 pm Central Time (zone 6), Monday through Friday,
on normal business days. At other times this number is still available, but for emergencies only.
Services provided through this contact include initiating the spare parts procurement process,
ordering documents, product warranty administration, and providing other product and service
information.
For other customers worldwide contact your local field support center or your sales representative to
discuss your specific needs.
Customer Training
ABB offers customer training on many Power Systems products. For information call 1-972-244-9288
(WATT). This number is answered from 8:00 a.m. until 4:30 p.m., Central Time Zone (Zone 6), Monday
through Friday.
Downloads and Software
To obtain the latest product information, product software, or software upgrades, contact your local
field support center or your sales representative.