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9. Responding to an alarm
5. If you feel capable of resolving the problem yourself, acknowledge the alarm transmission by pressing 5 or
9. 5 means that the attempt to call you is stopped. Other contact numbers on the system may be called,
however. 9 means that the attempt to make any calls is stopped. No other contacts are called.
6. If you cannot resolve the problem yourself, press 5 in any case. The alarm is forwarded to additional
people.
You can "remotely control" the alarm panel via the telephone keypad (if this function is enabled). For more
information, see "Advanced system operation".
9.2.2 Alarm forwarding to a monitoring station
If switching to a monitoring station is implemented, the monitoring station (MS) takes care of acknowledging
the alarm transmission and coordinating help. Speak to your specialist installation contractor if you have
questions about monitoring station switching.
9.2.3 Alarm forwarding via email
If the Secvest is connected to the internet (e.g. via a router), it can also forward an alarm via email. The alarm
panel text (e.g. "Intrusion Z01 alarm") is sent to a predened email address. If you are also using the Secvest
PIR camera, the alarm image can also be attached to the email. Contact your specialist installation contractor
if you wish to set up this function.
9.2.4 Alarm forwarding via text message
Similarly to email transmission, alarms can be forwarded via text message (for example using the optional
GSM module).
9.2.5 Alarm forwarding in the event of a personal or medical emergency
If your household includes a vulnerable person, you can also set up forwarding for local alarms to a monitoring
station specialised in handling medical emergencies. Speak to your specialist installation contractor about
setting up this function.