Accu-Chek ACTIVE Owner's Booklet

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Chapter 5: Maintenance and Troubleshooting ACCU-CHEK Customer Care Service Center 1-800-858-8072
The m eter is having trou ble reading
the code key. Take the o range code
key out and put it back in again.
For help, see Chapter 1, “Coding
the Meter.”
There is a proble m reading the
test str ip. Clean the test strip guide
( see Chapter 5, “Cleanin g Your
Me ter” ) and m ake sure the test
strip is straight when you re-insert
it.
There is a proble m reading th e test
strip o r the test strip is used, dirty,
or expired. Clean the test strip
guide ( see Chapter 5, “Cleaning
Your Meter” ) and repeat the test
with a new test strip.
A test error has occurred, or there is
electro m agnetic interference.
R epeat the test. If you get the sa m e
m essage, m ove away fro m sources of
interference and repeat the tes t.
The code key is defective or no t inserted
correctly. Take the orange code key
out and put it back in the m eter ( see
Chapter 1, “Coding th e Meter” ) .

Accu-Chek ACTIVE Specifications

General

Brand	Accu-Chek
Model	ACTIVE
Category	Blood Glucose Meter
Language	English