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Chapter 5: Maintenance and Troubleshooting ACCU-CHEK Customer Care Service Center 1-800-858-8072
The
m
eter is having trou ble reading
the code key. Take the o range code
key out and put it back in again.
For help, see Chapter 1, “Coding
the Meter.”
There is a proble
m
reading the
test str ip. Clean the test strip guide
(
see Chapter 5, “Cleanin g Your
Me ter”
)
and
m
ake sure the test
strip is straight when you re-insert
it.
There is a proble
m
reading th e test
strip o r the test strip is used, dirty,
or expired. Clean the test strip
guide
(
see Chapter 5, “Cleaning
Your Meter”
)
and repeat the test
with a new test strip.
A test error has occurred, or there is
electro
m
agnetic interference.
R
epeat the test. If you get the sa
m
e
m
essage,
m
ove away fro
m
sources of
interference and repeat the tes t.
The code key is defective or no t inserted
correctly. Take the orange code key
out and put it back in the
m
eter
(
see
Chapter 1, “Coding th e Meter”
)
.
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