87
Troubleshooting Table
“Result = 0,
Calibration
Okay?”
“Standards
Reversed?”
“Test Time-out
Error”
“Recalibration
Needed”
Check the calibration
(unless running a 0 mOsm
sample).
Recalibrate unless running
a 0 mOsm sample.
Calibrate the instrument.
If the error message repeats
after successful re-calibra-
tion, see Chapter 5, Section
C for further assistance.
Recalibrate with the correct
calibration standards.
Did you introduce the
right calibration standards
in the right order?
1. Was the sample OK?
2. Is the block probe bin
# correct?
3. Check the alignment
by running the Head
Up/Down Test (see
Chapter 5, Section
G.8).
a. Prepare another sample
and repeat the test.
b. Check/correct the block
probe bin #.
c. If the error message
persists, see Chapter 5,
Section C for further
assistance.
“Calibration
Out of Range”
See Symptom item
“Results not repeatable...”.
Recalibrate.
Procedure, technique.
“No Plateau”
a. Test another aliquot of
that sample in a clean
sample tube.
b. If the error message
persists, see Chapter 5,
Section C for further
assistance.
Symptom
Check
Suggested Action
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