Agilent Technologies ESG-D Series - Contacting Hewlett-Packard

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8-1

8 Contacting Hewlett-Packard

This chapter prepares you for contacting Hewlett-Packard should you have a problem with your signal

generator. This chapter is organized into the following sections:

• Before Contacting HP

• Calling HP Sales and Service Offices

• Returning Your Signal Generator for Service

• Blue Repair Tags

Main Page

Table of Contents4
Initial Troubleshooting and Overall Block Diagram10
Before You Begin Troubleshooting11
Using this Service Guide to Troubleshoot12
Equipment Required for Troubleshooting13
Initial Troubleshooting14
Overall Block Diagram27
Overall Block Diagram (Option 1EH)29
Overall Block Diagram (Options UN3 & UN4)31
Assembly-Level Troubleshooting with Block Diagrams32
Before You Begin Troubleshooting33
Using the Procedures in this Chapter34
A9 Output Board36
A9 Output Board Block Diagram39
A11 Reference Board40
A11 Reference Board Block Diagram43
A12 Synthesizer/Doubler Board44
A12 Synthesizer/Doubler Board Block Diagram47
A14 Cpu/Motherboard48
A14 Cpu/Motherboard Block Diagram (1 of 2)51
A14 Cpu/Motherboard Block Diagram (2 of 2)53
AT1 Attenuator/Rpp Block Diagram54
A7 Baseband Generator Board Block Diagram (Option 1EH)57
A7 Baseband Generator Board Block Diagram (Options UN3 & UN4)59
A8 Data Generator Board Block Diagram (Options UN3 & UN4)60
Interconnects Block Diagram - Power Supply and Ground (1 of 2)63
Interconnects Block Diagram - Power Supply and Ground (2 of 2)65
Interconnects Block Diagram - Modulation and Signal (1 of 2)67
Interconnects Block Diagram - Modulation and Signal (2 of 2)69
Replaceable Parts70
Ordering Information71
Save Money with Rebuilt-Exchange Assemblies73
Abbreviations Used in Part Descriptions75
Major Assemblies77
Cables86
Hardware and Other Instrument Parts104
Miscellaneous126
Assembly Replacement128
Before You Replace an Assembly129
Assemblies that You Can Replace130
Instrument Cover131
Front Panel133
Front Panel (Option 1EM)137
Rear Panel141
Rear Panel (Option 1EM)145
A1 Front Panel Board149
A2 Display151
A2DS1 Fluorescent Lamp153
A3 Inverter155
A4 Power Supply157
A4 Power Supply (Option 1EM)161
A7 Baseband Generator Board (Option 1EH)165
A7 Baseband Generator Board (Options UN3 & UN4)167
A8 Data Generator Board (Options UN3 & UN4)169
A9, A11, and A12 Daughterboard Card Cage Boards171
A14 Cpu/Motherboard173
A14BT1 Battery177
A15 Daughterboard179
A16 Line Module183
A17 Rear Panel Interface Board (Options 1EH, UN3, UN4)185
AT1 Electronic Attenuator/Rpp187
B1 Small Fan Assembly189
B2 Large Fan Assembly191
W11, W12, and W14 Semi-Rigid Cables193
Post-Repair Procedures196
Performance Tests197
Adjustments199
Error Messages202
Querying the Error Queue205
Error Numbers206
No Error207
SCPI Standard Error Messages208
Command Error209
Execution Error214
Device-Specific Error221
Query Error223
ESG-D Series Signal Generator Instrument-Specific Error Messages225
Options and Accessories244
Signal Generator Options245
Signal Generator Accessories250
Upgrade and Retrofit Kits251
Contacting Hewlett-Packard254
Before Contacting HP255
Calling HP Sales and Service Offices256
Returning Your Signal Generator for Service258
Blue Repair Tags260
Safety and Regulatory261
Safety Notes262
General Safety Considerations263
Lithium Battery Disposal264
Warranty265
Assistance266
Notice267
Certification268

Agilent Technologies ESG-D Series - Contacting Hewlett-Packard

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