9Maintenance
212 Agilent N1913A/1914A EPM Series Power Meters User’s Guide
Returning Your Power Meter for Service
Use the information in this section if you need to return your power
meter to Agilent Technologies.
Packaging the Power Meter for Shipment
Use the following steps to package the power meter for shipment to
Agilent Technologies for service:
• Fill in a blue service tag (available at the end of this guide) and attach
it to the power meter. Please be as specific as possible about the nature
of the problem. Send a copy of any or all of the following information:
• Any error messages that appeared on the power meter display.
• Any information on the performance of the power meter.
• Use the original packaging materials or a strong shipping container that
is made of double- walled, corrugated cardboard with 91 kg (200 lb.)
bursting strength. The carton must be both large enough and strong
enough to accommodate the power meter and allow at least 3 to 4
inches on all sides of the power meter for packing material.
Power meter damage can result from using packaging materials other than those specified.
Never use styrene pellets in any shape as packaging materials. They do not adequately
cushion the power meter or prevent it from shifting in the carton. Styrene pellets cause
power meter damage by generating static electricity and by lodging in the rear panel.
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