2-10 Service Guide N5230-90014
General Product Information PNA Series Microwave Network Analyzers
Agilent Support, Services, and Assistance N5230A
Agilent Support, Services, and Assistance
Information on the following topics is included in this section.
• “Service and Support Options”
• “Calibration Options”
• “Contacting Agilent”
• “Shipping Your Analyzer to Agilent for Service or Repair”
Service and Support Options
The analyzer’s standard warranty is a one-year return to Agilent Technologies service
warranty.
NOTE
There are many other repair and calibration options available from the
Agilent Technologies support organization. These options cover a range of
service agreements with varying response times. Contact Agilent for
additional information on available service agreements for this product. Refer
to “Contacting Agilent” on page 2-11.
Calibration Options
Option R-50C-001, Commercial Calibration with Data
This option adds a calibration label, a calibration certificate, and the corresponding
calibration data on a CD-ROM. This calibration conforms to ISO 9001.
This certificate and data can be obtained by sending your analyzer to Agilent for
calibration along with an order for R-50C-001. Refer to “Shipping Your Analyzer to Agilent
for Service or Repair”.
Option R-50C-002, Standards Compliant Calibration
This option adds calibration label, a calibration certificate, and the corresponding
calibration data, measurement uncertainties, and guardbands on all customer
specifications on a CD-ROM. This calibration conforms to ISO 17025 and ISO 9001.
This certificate and data can be obtained by sending your analyzer to Agilent for
calibration along with an order for R-50C-002. Refer to “Shipping Your Analyzer to Agilent
for Service or Repair”.
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