...................................................................................................................................................................................................
5
Perform a warm reset of the card.
CLI config card card type shelf slot reset warm
WEBUI Select the card, click the Reboot tab, select Warm Reboot >Submit.
...................................................................................................................................................................................................
6
Perform a cold reset of the card.
Note: Refer to Caution at the beginning of this procedure.
CLI config card card_type shelf slot reset cold
WEBUI Select the card, click the Reboot tab, select Cold Reboot >Submit.
...................................................................................................................................................................................................
7
Reseat the card. Refer to “Reseating a Card” (p. 3-19).
...................................................................................................................................................................................................
8
Replace the card. Refer to “Replacing System Components” (p. 3-20). Follow the return
and repair process in the Customer and Product Support guide to return the faulty card to
an authorized repair center for replacement.
UNKNOWNMOD
UNKNOWNMOD (Pluggable Module Unknown)
The optics module (pluggable module) inserted in the port is of a type that is not
recognized and the system cannot obtain manufacturing information on the unit. There is
a possibility that the pluggable module is damaged and the card is not able to correctly
identify the module or that there is damage on the card preventing correct identification of
the pluggable module.
Severity Critical (Minor if protected or inactive)
Service affecting? Yes (No, if protected or inactive)
Trouble-clearing procedures
UNKNOWN
UNKNOWN (Card Unknown)
....................................................................................................................................................................................................................................
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2-334
1830 PSS-36/PSS–32/PSS-16/PSS-4
8DG60888CAAA Release 3.6.0 and 3.6.1
Issue 1 June 2011
E ND OF STEPS
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