Getting to know your telephone
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1.9.4 Call management screen
Customization area: The company/logo of your enterprise can be added in this area (ALE-
500 / ALE-400).
Tabs: incoming call icon, call in progress, call on hold, …
notification (popup) of incoming call.
softkeys: actions available depending on the call status (when presentation screen is not
displayed)
Left-right navigator
Each tab corresponds to a call, the status of which is symbolized by its icon (in
progress, call on hold, arrival of new call). When a call is in progress, select the tab
to look at calls on hold or incoming calls.
Up-down navigator
All features are accessible while the call is displayed on the screen. Use the Up and
Down arrows to move up or down a page. These functions (transfer, conference,
etc.) are directly related to the status of the call consulted. For example, the
transfer function will not be available between a call in progress or on hold and an
incoming call.
Back/Exit key:
Use to switch to the main screen during conversation to access some functions, for
example, searching by name. To retrieve the call management screen, select the
'call in progress' icon on the top bar or on the Perso page.
Label displayed on the screen:
Depending on the model of your desk phone, touch the label on the touch screen
or press the key in front of the label to select the corresponding feature. The term
'select' will be used in both cases throughout the document.
Calls can also be managed from the Perso page.
While the call is in progress, press the Back/Exit key and display the Perso page. Calls in progress or
waiting calls are displayed on the different line keys. It is then possible to converse with the contact
of your choice by pressing the key associated to the contact.
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