Allen-Bradley PanelView Plus 2711P User Manual

Publication 2711P-UM001B-EN-P
8-10 Troubleshooting and Maintenance
Startup Error Messages
The following table provides a list of system error messages that may
display on startup. The messages apply to all PanelView Plus
terminals except where indicated.
IMPORTANT
The 400-600 terminals display only the error number.
The 700-1500 terminals display both the error
number and the message.
Error Number Displayed Message Description Recommended Action
1 RAM Test POST RAM Test failure Reset terminal. If error occurs again,
replace the terminal.
23 Internal CF 400-600: Firmware download failure
700 - 1500: Internal Compact Flash
Card access failure
Reset terminal. If error occurs again,
replace the terminal.
24 400-600: General error Call technical support.
25 EXE Valid System firmware is incompatible
with the boot loader
Upgrade terminal with proper version of
firmware. See Chapter 7.
30 Watchdog Test POST Watchdog Test failure Reset terminal. If error occurs again,
replace the terminal.
31 Stuck Key POST Stuck Key Test failure Reset terminal. If error occurs again,
replace the terminal.
31.5 Stuck Touch POST Stuck Touch Test failure Reset terminal. If error occurs again,
replace the terminal.
32 Battery Test POST dead battery failure 400-600: Replace terminal.
700-1500: Replace battery.
33.5
(1)
NVRAM Access Non-volatile memory access failure Replace Logic Module.
34
(1)
Display EEPROM Display Module EEPROM data is
corrupted
Replace Display Module.
34.5
(1)
Display Temp Display Module over-temperature
failure
Reduce ambient temperature.
35.5
(1)
CPU Temp Processor over-temperature failure Reduce ambient temperature.
40 EXE Check System firmware is missing or
corrupt
Reload firmware using Firmware Upgrade
Wizard. See Chapter 8.
50 External CF External Compact Flash card access
failure
Replace Compact Flash card. If replacing
the card does not correct the problem,
replace the terminal.
71 Eboot HW Test Eboot failure Reset terminal. If error occurs again,
replace the terminal.
(1)
The error number does not display on the PanelView Plus 400 - 600 terminals.

Allen-Bradley PanelView Plus 2711P Specifications

General

Brand	Allen-Bradley
Model	PanelView Plus 2711P
Category	Touch terminals
Language	English