4-6 Troubleshooting
Motor does not Start. 
Common Symptoms and Corrective Actions
Cause(s) Indication Corrective Action
No output voltage to the motor. None Check the power circuit.
• Check the supply voltage.
• Check all fuses and disconnects.
Check the motor.
• Verify that the motor is 
connected properly.
Check the control input signals.
• Verify that a Start signal is 
present. If 2-Wire control is used, 
verify that either the Run 
Forward or Run Reverse signal is 
active, but not both.
• Verify that I/O Terminal 01 is 
active.
• Verify that P036
 [Start Source] 
matches your configuration.
• Verify that A095
 [Reverse 
Disable] is not prohibiting 
movement.
• If using the DriveGuard Safe-Off 
Option (Series B) board, verify 
that inputs are active.
Improper boost setting at initial 
start-up.
None Set A084
 [Boost Select] to option 2 
“35.0, VT”.
Drive is Faulted Flashing red status light Clear fault.
• Press and hold Up Arrow key for 
3 seconds.
• Cycle power
• Set A100
 [Fault Clear] to option 1 
“Clear Faults”.
• Cycle digital input if A051
 - A054 
[Digital Inx Sel] is set to option 7 
“Clear Fault”.