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9. SERVICE INFORMATION
Diagnostic Messages - SPANET TOPSIDE CONTROL PANEL
MESSAGE CAUSE ACTION REQUIRED
ER-2 HEATER PLUG
(noheatsensorcommunication)
Internalheatersensorcommunication
error
TurnmainspowerOFF,wait5minutes
then restart spa pool. Contact tech if
problemnotresolved
ER-3 WATER PRIME
(primehasfailed)
Airdetectedinheatertube
Low water level
Dirtyltercartridges
Airlockinpipework
Slice-valvesshut
PressPumpAbuttontoretrywaterprime.
Checkspapoolwaterlevel(rellif
necessary)
Removeandcleanltercartridgesthen
pressPumpAbuttontoretryprime
Bleedairfrompipesbylooseningbarrel
unionsonpumps
Checkallslicevalvesareopen
ER-4 THERMAL TRIP
(Heaterthermaltripactivated.Heaterhas
beenactive&hashadinsufcientwater
owovertheelement.Lowornowater
owhascausedtheheatertemperature
toexceeditsmaximumlimits&thespa
poolcontrolhasshutdownoperationto
preventanydamagetotheheaterunit)
Low water level
Airlockinpipework
Dirtyltercartridges
Slice-valvesshut
Checkspapoolwaterlevel(rellif
necessary)
Bleedairfrompipesbylooseningbarrel
unionsonpumps
Removeandcleanltercartridgesthen
pressPumpAbuttontoretryprime
Checkallslicevalvesareopen
ER-5 POOL TOO HOT
(Watertemperaturetoohigh,sensor
reading+45degrees)
Highambienttemp(summer)
Excessiveltrationtime
Turnoffspapool,removecoverandallow
watertocoolbeforeswitchingbackon.
Reduceltrationtime
ER-6 12V OVERLOAD 12Vportcurrentdrawexceeding1Alimit Call for service
ER-8 CTRL FAULT HVS
(heaterrelayonwhenitshouldbeoff)
PowerSurge
Periodsoflow/highvoltage
Water on controller terminal
TurnmainspowerOFF&backONagain
Inspectinsidespapoolcabinetforleaksor
evidenceofwaterexposuretocontroller.
Turnoffspapool,drywater/xleakandlet
controllerdryout
ER-10 OVER CURRENT
(Mains230vcurrentdrawabovecurrent
limitedC.LMTdetected)
Componentscurrentdrawtoolargefor
C.LMT setting
PowerOFF/ON.CheckC.LMT/L.SHD/
L.LMT settings are correct. Do elimination
testoncomponentsusingthecontrol
paneltoidentifywhichconnectionis
causingthefault