Training manual ALTEAS & GENUS ONE
Page. 70 of 88 Version 2V2.
8.3 ERRORS
The errors of boiler (and all components of the system connected through the Bus connection) are acquired
from the Gateway and can be visualized through Ariston Net, from the After sales service and from the end
user in different mode.
8.3.1 Remote control (RC) errors management – End user
The end user can only view the errors blockers for the boiler.
Is not possible to reset any error from remote (by App or by Web App).
While the error is active, the App is usable but is not allow any operation till the error will be solved.
On the Web App, when appears the error, contemporaneously appears also one notification.
Errors table viewable by the end user:
Flame Sensed with Gas Valve Closed
Exchanger Probe Open Circuit
DHW In Probe Open Circuit
Room Sensor not available Z1
Room Sensor not available Z2
Room Sensor not available Z3
Room Sensor not available Z4
Room Sensor not available Z5
Room Sensor not available Z6