Ariston GENUS PREMIUM EVO 24

Training manual ALTEAS & GENUS ONE
Page. 71 of 88
8.3.2 Remote diagnostics (RD) errors management – After sales service
The After sales service can visualize through Web App all errors generated from system and
contemporaneously when appears the error, he receive one mail only for blockers errors.
He can also reset some errors from remote (the errors regarding the gas, are not resettable for security
reasons)
Errors table resettable from remote:
1
01
Overheat
1
03
Flow Check Failed
1
04
Flow Check Failed
1
05
Flow Check Failed
1
06
Flow Check Failed
1
07
Flow Check Failed
6
04
Low fan speed
6
12
Fan Error
8.4 TROUBLESHOOTING
8.4.1 Only for App
HAS BEEN MADE THE USER’S ACCOUNT
REGISTRATION, AND THE INSERTION OF THE
SERIAL NUMBER OF WI-FI MODULE?
NO EXISTING SYSTEM
CONNECT OR VERIFY CONNECTION OF
SENSYS
RESTORE THE MOBILE
DEVICE'S INTERNET
CONNECTION
NO INTERNET CONNECTION
AVAILABLE
SWITCH THE BOILER OFF
AND ON