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* Some power outlets (power receptacles) are controlled by light switches. Ensure that power to the outlet is continuous
even when the light switch is turned off.
Lift Trouble Resolution
Handset does not respond • Check the red stop button on the control box.
• Check the connector on handset cord.
• Check the battery condition (replace with a fully charged battery
pack).
RAISE and LOWER buttons on
control box do not respond
• Check the red button on the control box.
• Check the battery condition (replace with a fully charged battery
pack).
Powered DPS does not respond • Check the red stop button on control box.
• Check if the handset is connected.
• Check if the carry bar is correctly installed
Audible “beep” is heard from the
control box
• Battery is low. Replace with a freshly charged battery pack.
Actuator “stalls” during lift • Battery is low. Replace with a freshly charged battery. Do not exceed
the lifting capacity.
Charger Trouble Resolution
“Power on” light on charger is not
lit
• Check if the charger is plugged into the wall receptacle.
Charger is plugged in, but “Power
on” light is not lit
• Check that there is power to the wall outlet.*
Yellow indicator does not light
when battery pack is inserted in the
charger, and the green light is “ON”
• Check that the battery pack is properly seated in the charger.
Battery Trouble Resolution
Battery pack is properly seated but
no lights are visible.
• Call for service (charger may be faulty).
Yellow indicator light does not go
off after several hours of charging
time.
• Battery pack needs replacing. Call ARJO for replacement.
Battery pack indicates it is fully
charged when in the charger, but
when placed in the lift, will only do
a few lifts.
• Battery pack needs replacing. Call ARJO for replacement.
Troubleshooting
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