Arris DCX3520e-M - Installation and Setup; Initial Setup and Reset Procedures

Installation
High
-Definition DVR DCX3520e-M • Installation Manual
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Installation
Before you move or change components on the subscriber’s entertainment system:
• Review the installation instructions.
• Determine if you are connecting the set-top to the TV by the composite (baseband) video input or a
High-Definition video input (component video, or HDMI.
• Determine if the subscriber has other equipment to be connected to the terminal (home theater or
A/V receiver, VCR, etc.).
• Verify that you have the necessary cables and other required items.
• If the terminal was previously used, clear its hard drive before installing it at a new subscriber
location.
Cold Reset Procedure
This section describes the Cold Reset procedure for the ARRIS DCX3520e-M set-top. The cold reset is
generally used by operational and field personnel to accomplish the following:
• Restore the set-top to a known state.
• Clear channel maps and application settings.
• Remove application and software objects above the platform code.
• Clear the Out of Band (OOB) Last Known Carrier (LKC) and force the units to hunt for a new OOB
control channel.
Remote Control Cold Reset
1. Remove the set-top from its packaging.
2. Apply AC power to the set-top.
3. Point the remote control at the set-top and press the SELECT key.
4. The POWER LED on the front panel begins to flash slowly.
5. Release the SELECT key.
6. Within 2 seconds, press the 3 key on the remote control.
7. The POWER LED flashes quickly.
8. Within 2 seconds, press the 2 key on the remote control.
9. The POWER LED will flash slowly.
10. Within 2 seconds, press the 8 key on the remote control.
11. The POWER and MESSAGE LEDs flash two times, and the set-top performs a cold reset operation.
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