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4.2 I Error code display
• : Acons to be performed by a qualied technician only.
If an error occurs, the icon is displayed and an error code replaces the temperature indicaons, see table below to
nd the possible causes.
Display Possible causes Soluons
Er20 (01)
Excessive internal current
(unit stops working)
If this error occurs 6 mes in 60 minutes,
unplug the pump to clear the error.
IPM module failure
Replace the board connected
to the compressor (main board or
compressor board depending on the
model)
Er20 (02)
Compressor failure
(unit stops working)
If this error occurs 6 mes in 60 minutes,
unplug the pump to clear the error.
Compressor failure
Replace the compressor
Er20 (16)
Internal voltage too low
Input voltage too low/PFC module
failure
Replace the board connected
to the compressor (main board or
compressor board depending on the
model)
Er20 (260)
AC input voltage too high
Input three-phase unbalance
Check the input three-phases
voltage
Er20 (264)
AC input voltage too low
Input voltage too low
Check input voltage
Er20 (288)
Internal temperature too high
• Fan motor failure
• Obstructed air ow
Check fan motor
Check air duct
Er03
Lack or absence of water ow
Insucient water in heat exchanger
Check your water circuit
operaon and the opening of the by-
pass valves
Flow controller disconnected or faulty
Reconnect or replace sensor
Er04
Anfreeze protecon
Protecon acvated when the
ambient temperature is too low and
the appliance is on standby
No intervenon necessary