AT&T CL83107 - Page 152

Appendix
Troubleshooting
¬ÌÆǸÀ·Â¸ÆÁÂÇ´ÁÆʸÅ´ì¸ÅÇ»¸¶ÂÅŸ¶ÇÁÈÀµ¸Å¹żÁºÆ
f Make sure that the answering system is on. ANS ON should show on
the handset and the
/ANSWER ON light on the telephone base should be
on.
f If toll saver is activated, the number of rings changes to two when you
have new messages stored (pages 117).
f ¢¹Ç»¸À¸ÀÂÅÌ¼Æ¹È¿¿ÂÅÇ»¸ÆÌÆǸÀ¼ÆÂæÇ»¸ÆÌÆǸÀʼ¿¿´ÁÆʸÅ´ì¸Å
ten rings.
f ¢ÁÆÂÀ¸¶´Æ¸ÆÇ»¸´ÁÆʸżÁºÆÌÆǸÀ¼Æ´æ¸¶Ç¸·µÌÇ»¸żÁº¼ÁºÆÌÆǸÀ
used by your telephone service provider.
f If you subscribe to voicemail service, change the number of rings so
that your answering system answers before your voicemail (pages 117).
To determine how many rings activate your voicemail, contact your
telephone service provider.
f If there is a fax machine connected to the same telephone line, try
disconnecting the fax machine. If that solves the problem, consult your
fax machine documentation for information on compatibility with
answering systems.
System does not respond to remote commands.
f Make sure to enter your remote access code correctly (page 118).
f Make sure you are calling from a touch-tone phone. When you dial a
number, you should hear tones. If you hear clicks, the phone is not a touch-
tone telephone and cannot activate the answering system.
f The answering system may not detect the remote access code while your
announcement is playing. Try waiting until the announcement is over be-
fore entering the code.
f There may be interference on the phone line you are using. Press dialing
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System does not record messages.
f Make sure the answering system is on. ANS ON should show on the hand-
set and the
/ANSWER ON light on the telephone base should be on.
f Make sure the memory of the answering system is not full.
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