Appendix
185
Troubleshooting
My cell phone disconnects with the telephone base.
f Turn o your cell phone, then turn it on again.
f Make sure that you are not using your cell phone when on a cell call.
My cell phone is connected to the telephone base, but I cannot make a
cell call.
f Make sure that your cell phone is not in use when you are trying to make a
cell call.
f For some smartphones, make sure that the cellular function is turned on.
Bluetooth system busy appears on the display.
f Make sure that your cell phone is not in use when connected and on the
active devices list.
f Make sure that your cell phone or headset is not connected to any other
Bluetooth device.
f Your telephone system can only use one Bluetooth device at a time.
The PIN on the telephone base does not work.
f The default PIN is 0000.
f If you have changed the PIN, it will appear on the telephone base in the
pairing process.
I cannot hear any audio on my telephone system when on a cell call.
f Make sure that your cell phone’s volume is not too low or muted.
f Reset the telephone base. Unplug the unit’s electrical power. Wait for
approximately 15 seconds, then plug it back in.
f Turn o your cell phone, then turn it on again.
The listening volume of my cell call is too loud or quiet.
f During a cell call, if the listening volume is too loud or quiet, try changing
the volume on your cell phone. On some cell phones, changing the
volume on the cell phone eects your cell call volume on the CLP99287/
CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/CLP99587.
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