What to do if my Avaya 3730 displays 'Service needed Hardware error'?
If your Avaya IP Phone displays 'Service needed Hardware error', it indicates a communication problem between components in the handset. Restart the handset. If the problem persists, send the handset for service.
What to do if my Avaya 3730 IP Phone says 'Not allowed'?
If your Avaya IP Phone displays 'Not allowed', it could be due to several reasons related to shared phone functionality or incorrect credentials: * Another handset is using the same extension. * Incorrect password (AC code) was entered. * The extension (User) does not exist. * The password is not correct. To resolve this: 1. Logout from the handset that uses the same extension. 2. Enter #11*# on the keypad and press Off-hook to logout from the shared phone. 3. Ensure that you entered the correct extension. 4. Ensure that you entered the correct password. If needed, contact your system administrator.
What to do if my Avaya 3730 shows 'No System'?
If your Avaya IP Phone displays 'No System', it indicates that the handset is out of coverage range or is defective. Stop the beep with the Sound off button and move back into the coverage range.
What to do if my Avaya IP Phone says 'Enter PIN code'?
If your Avaya IP Phone prompts you to 'Enter PIN code', it means the handset lock is activated. Enter the required PIN code. If you've lost the PIN code, enter a new one via PDM/Device Manager, or perform a factory reset via PDM/Device Manager.
What to do if my Avaya 3730 has no display?
If your Avaya IP Phone has no display, it could be because the battery level is low or the handset is defective. Try charging the battery. If the issue persists, contact your system administrator.
Why is my Avaya 3730 not ringing?
If your Avaya IP Phone is not ringing, it could be due to several reasons: * Sound off is activated. * The ringer volume is set to silent. * The handset may be defective. To resolve this, long press the Sound off button, increase the volume, or contact your system administrator.
What to do if my Avaya 3730 says 'Battery low, charge now'?
If your Avaya IP Phone displays 'Battery low, charge now', it means the battery level is low. You should charge or replace the battery.
Why can't I mute Avaya Handsets by long pressing Sound off?
If you cannot mute your Avaya Handsets by long pressing the Sound off button, it's due to a handset restriction. To fix this, enable the parameter 'Possible to turn off sound'.
Why is time and date setting not changing on Avaya Handsets?
If your Avaya Handsets fail to change the time and date, it is PBX dependent. Changes in the handset appear after a maximum of 24 hours after a change in the system or by turning the handset off and on again.
How to fix no display on Avaya Handsets?
If your Avaya Handsets display is blank, it could be due to a low battery or a handset defect. Try charging the battery. If that doesn't work, contact your system administrator.
General| Headset Support | 3.5mm headset jack |
|---|---|
| Bluetooth | No |
| Vibration | Yes |
| Push-to-Talk (PTT) | No |
| Battery | Li-Ion 1100 mAh |
| Protocols | SIP |
To Next Page
