Avaya PARTNER - Display Does Not Show Caller ID Name;Number; Display Is Incorrect; Display Shows Replacesysbat W;Power on; Or Chgbat W;Poweron at Extensions 10 and 11

Troubleshooting
System Telephone Problems
11-7
Display Is Incorrect 11
Possible Cause: Date, day, and time are not set properly.
What to do: Re-enter the date and time using System Date (#101) and System Time (#103).
■ If the display is correct, the problem is solved.
■ If the display is still not correct, see “System Telephone Does Not Work” on page 11-6.
Display Shows “ReplaceSysBat W/Power On”
or “ChgBat W/PowerOn” at Extensions 10 and 11 11
Possible Cause: System battery power is low.
What to do: Replace the system batteries (see “Inserting Batteries in the Processor Module” on
page 2-11).
Display Does Not Show Caller ID Name/Number 11
Possible Cause 1: Not receiving Caller ID service from local telephone company.
What to do: Contact your local telephone company to check on Caller ID service.
■ If you are not receiving Caller ID service, subscribe to it.
■ If you are receiving Caller ID service, go to Possible Cause 2.
Possible Cause 2: Line connected to a module that does not support Caller ID.
What to do: Make sure lines with Caller ID service are connected to a processor, 206EC, 308EC,
or 400EC module. If Caller ID lines are not connected to one of these modules, install the
appropriate modules and/or make the appropriate connections.
Possible Cause 3: Someone activated Call Coverage.
What to do: Check the system telephone display.
■ If Coverage Call for XX (where XX is the extension that activated the Call Coverage)
appears, the call is a coverage call. Call Coverage displays the extension number of the
person who activated the feature rather than Caller ID information.
■ If Coverage Call for XX does not display, call the helpline number listed on the front, inside
cover.