PARTNER
®
Advanced Communications System Installation, Programming, and Use
System Telephone Problems
11-8
“Priv.” Is Displayed Instead of Caller ID Information11
Possible Cause: The caller used a star code, *67, to block Caller ID information or has instructed
the telephone company to block Caller ID information.
What to do: Nothing; this is the normal operation for these conditions.
“- - - - - - - - - - - -” Is Displayed Instead of Caller ID
Information 11
Possible Cause: The call originated outside the area for which the telephone company can provide
Caller ID information.
What to do: Nothing; this is normal operation for the Caller ID service.
Some Caller ID Information Does Not Display 11
Possible Cause: Not all calls on Caller ID lines are displayed. This varies by local telephone
company.
What to do: If Caller ID information for a large number of calls is not displayed, contact your local
telephone company.
Intercom Autodialer Does Not Work Properly 11
Possible Cause 1: Telephone cord is plugged into wrong jack on bottom of Intercom Autodialer.
What to do: Plug the modular telephone cord into the correct jack—see “Connecting a PARTNER-
CA48 Intercom Autodialer” on page 2-40 for instructions.
■ If the Intercom Autodialer works properly, the problem is solved.
■ If the problem remains, go to Possible Cause 2.
Possible Cause 2: Intercom Autodialer is not receiving auxiliary power.
What to do: Make sure the Intercom Autodialer is plugged into an electrical outlet.
■ If the Intercom Autodialer works properly, the problem is solved.
■ If the problem remains, go to Possible Cause 3.
Possible Cause 3: The cord is defective.
What to do: Unplug the cord from the base of the Intercom Autodialer and the wall jack. Replace
the cord with a cord that you know works.
■ If the Intercom Autodialer works, the cord is faulty. Call the helpline number listed on the front,
inside cover to arrange for a replacement.
■ If the problem remains, go to Possible Cause 4.
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