Troubleshooting
88
Troubleshooting
Windows does not show the desired display settings
Should you have problems selecting display settings for portrait
oriented displays in the Windows Display Properties control
panel, disable the option Hide modes that this monitor cannot
display in the control panel (see below).
Figure 6
Information:
The display contains a special memory chip that contains
information about the display's scanning capabilities. When
Windows starts up, it reads the contents from this memory and
presents a number of display settings in the Display Properties
control panel, based on this information.
The memory of this display contains the information the display
can handle scanning systems up to 120 Hz. That is why Windows
will propose a display setting with a high refresh rate. However,
it is best to select a refresh rate of 60 Hz.
The information that the display can be used in portrait mode, is
also stored in the display memory. However, Windows does not
recognize this and presents only default landscape modes if the
option Hide modes that this monitor cannot display in the control
panel is enabled.
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