72
Error (symptom) Cause Action
Battery compartment cannot be
closed
• Battery compartment cover is
defective or missing
• Screwdriver is damaged or
missing
• Consult Bausch
(support@occlusense.com)
The connection between Occlu-
Sense
®
iPad-App and handheld is
not possible.
• Connect handheld with iPad App
(chapters 10)
• Reset the handheld to factory
default (chapter 19.2)
No connection can be established
between iPad and handheld.
• The WLAN configuration has been
set up incorrectly
• Reset the handheld to factory
default (chapter 19.2)
• Connect iPad App to the handheld
(chapter 10) and re-enter
WLAN credentials
(chapter 10)
The recording of the bite force
distribution cannot be started
• The registration process has not
been performed
• The regularly requested function
test (with the test sensor) has
not been performed or it has
failed
• Perform registration process,
see chapter 10.2.4
• Perform or repeat function test
with test sensor (chapter 12)
• Consult Bausch
(support@occlusense.com)
OccluSense
®
-Charging station
Error (symptom) Cause Action
The charging station cannot be
connected to the (local) power
supply.
• The matching power supply plug
is defective or missing
• Consult Bausch
(support@occlusense.com)
The handheld batteries are not
(correctly) charged.
• There are no batteries in the
battery compartment
• The batteries were inserted
incorrectly
• The handheld is not correctly
positioned in the charging station
• The charging station does not
recognize the inserted handheld
• Insert batteries into the battery
compartment (chapter 8.1)
• Insert handheld into the charging
station (chapter 8.1)
• Make sure that the handheld’s
position in the charging station
is correct and without any inter-
mediate layer
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