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BenQ CH100 - Troubleshooting; The projector does not turn on; No picture; Blurred image

BenQ CH100
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63Troubleshooting
Troubleshooting
The projector does not turn on.
No picture.
Blurred image.
Remote control does not work.
The password is incorrect.
Cause Remedy
There is no power from the power cord.
Plug the AC adapter into the DC IN socket on the
projector, plug the power cord into the AC inlet
on the AC adapter, plug the power cord into the
power outlet. If the power outlet has a switch,
make sure that it is switched on.
Attempting to turn the projector on
again during the cooling process.
Wait until the cooling down process is complete.
Cause Remedy
The source is not turned on or the cable
is not connected correctly.
Turn the source on and check that the signal cable
is connected correctly.
The projector is not correctly connected
to the input signal device.
Check the connection.
The input signal has not been correctly
selected.
Select the correct input signal with the /
key.
Cause Remedy
The projection lens is not correctly
focused.
Adjust the focus of the lens using the focus ring.
The projector and the screen are not
aligned properly.
Adjust the projection angle and direction as well as
the height of the unit if necessary.
Cause Remedy
The battery is out of power. Replace the battery with new one.
There is an obstacle between the remote
control and the projector.
Remove the obstacle.
You are too far away from the projector. Stand within 8 meters (~26 feet) of the projector.
Cause Remedy
You do not remember the password.
Please see "Entering the password recall
procedure" on page 30 for details.
CH100_EN.book Page 63 Wednesday, March 2, 2016 11:54 AM

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