Bianchi IRIS - Troubleshooting Common Errors

62
IRIS
11.0 TROUBLESHOOTING GUIDE FOR THE FAILURES OR MOST COMMON ERRORS
The effect of an alarm is generally the turning off of all outputs and locking of any current delivery. All alarms can be eliminated, after
removing the cause, by going to maintenance and pressing key 10 (in the upper right corner of the keyboard).
Line 1 will show the word Alarm while line 2 will display the alarm.
DISPLAY MESSAGE PROBABLE CAUSE REMEDY
Non memorized alarms
E09 E
p
rom error
Is en
g
a
g
ed in the event of an e
p
rom error. T he
messa
g
e e
p
rom error a
pp
ears on line 2. On
en
g
a
g
in
g
the reset messa
g
e the missin
g
default data will also be rechar
g
ed on the e
p
rom
(
onl
y
if this alarm is
p
resent
)
.
Undertake alarm reset.
Alarm - Coinbox error
This alarm is onl
y
en
g
a
g
ed if the Executive or
Mdb coin box is en
g
a
g
ed. It comes into action
in t he eve nt of a c onnection error betw ee n the
card and t he coin box or if t he coin box i tsel f is
not sensed.Executive: a dela
y
of onl
y
60
seconds is envisa
g
e d f ro m t he t i me o f c o i n bo x
sensin
g
failure to alarm en
g
a
g
ement.MDB: the
dela
y
is of a
pp
rox. 10 seconds on switchin
g
on
and then of 2 seconds.
These alarms are self-resettin
g
.
Alarm - Scale factor
In the use of the Executive coin box function
(
not on
p
rice holdin
g
mode
)
if a
p
rice value is
set which multi
p
lied b
y
the base currenc
y
of
the coin box exceeds the
p
ermitted
p
ric e ran
g
e
a scale factor messa
g
e a
pp
ears. This alarm
condition is self-resettin
g
, as soon as the set
level returns to within the
p
ermitted limits.
Check the correct base currenc
y
value in the
p
ro
g
rammin
g
p
arameters of the coin box.
E08 WATER EMPTY
Tri
p
s 2 seconds after the detectin
g
of the water
em
p
t
y
micro. Turns off resistance and reinitialize
the timeout for E12. With autonomous
p
um
p
o
p
t i o n ena b l ed duri n
g
t he
p
ro
g
rammed
autonomous
p
um
p
t i m e o u t t i m e , i t d i s
p
la
y
s water
loadin
g
, i.e. until the autonomous
p
um
p
out
p
ut is
o
p
en and then it dis
p
la
y
s messa
g
e E08- water
em
p
t
y
. The effect of this alarm is to disable the
token box and the drink deliver
y
. Auto-resettin
g
.
Check the water ca
p
acit
y
of the mains
su
pp
l
y
.Water inlet solenoid valveEfficient
function of the tank micro.
Em
p
t
y
the li
q
uid dre
g
s bucket
Check the tank micro and re
p
lace if necessar
y
E12 TEMP. <60C
Occurs if on reset the set tem
p
erature of under °15
is not obtained in under 15 seconds, or if durin
g
normal function the tem
p
erature remains under
60°c for 15 minutes.
Check the
p
ro
g
rammin
g
p
arameters. Check
the clixon
E01 CUP
Tri
p
s 10 seconds after its enablin
g
if the cu
p
release motor has not activated the Cu
p
Release
MFC or if the column rotation motor is active for
more than 90 seconds.
Undertake the fillin
g
of the relat ive column
Chec k t he mi cro-sw i t c h and re
p
lace if
necessar
y
E18 SUGAR CONV.
Tri
p
s 10 seconds after its enablin
g
if the su
g
ar
conve
y
or motor has not activated the Su
g
ar
Conve
y
or Micro.
Check the motor
p
osition micro-switch and
re
p
lace if necessar
y
E00 OUT OF ORDER
Occurs if all slaves connected to the board
are in alarm. No deliver
y
is therefore
p
ossible
on the slaves.
Check the alarms durin
g
maintenance
CONFIGURATION
Occurs if the revision of the slave connected to the
board is not com
p
atible.
Software u
p
dates are available on Bianchi's
technical
p
ortal; if this is not
p
ossible,
p
lease
contact directl
y
our offices.
Memorized alarms
E17 ARM MOTOR
Occurs in the event of a 4 second timeout
durin
g
the cu
p
conve
y
or movement
Check and re
p
lace if necessar
y
Check the motor
p
osition micro-switch
E21 DRINK NOT AVAILABLE
Is en
g
a
g
ed in the event of E05 si
g
nal and in
the event of an
y
of the followin
g
s i
g
nals E02,
E03, E04, E06
y
E025.
Check si
g
nals