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Before Requesting After-Sales Service
This section shows how to treat simple problems encountered during
use.
Please check the following points before requesting after-sales service.
▣ Problems in Display
The power of the product is
not turned on.
1. Check if the AC power is supplied.
2. Press and hold the power button for 1-2 seconds.
The power of the product
turns off suddenly during us
1. Check if the power is off due to battery release.
2. Check if AC power is supplied to the product
The power of the product
doesn’t turn off
1. Press and hold the power button for 1-2 seconds and then
check the “Power off” massage on the screen.
The waveform is not normal.
1. Check if there is any equipment with a strong magnetism
around the product.
2. Check if the cable connection is stable.
3. Check if the product is grounded.
▣ Problems in ECG / Respiration measurement
The message “LEAD FAULT”
is displayed.
1. Check the ECG cable and ensure that the gel in the
electrode is not dry.
2. Try using another ECG cable.
The ECG waveform is not
displayed.
1. Check if the cable connection is stable.
2. Check if the ECG cable is damaged.
Severe noise on the
waveform
1. Check if the electrode attached to the patient is stable.
2. Check if the disposal electrode is one provided by the
company. (Noise may occur according to the kind of
electrode.)