58 Biotage
®
ELSD-A120 User Manual
7 Error Information
Error Messages
Evaporator Temperature Limit Exceeded
Error ID: 19
Evaporator temperature exceeded threshold after stabilizing.
LED Light Source Error
Error ID: 20
The source has failed.
Evaporator Gas Flow Rate Limit Exceeded
Error ID: 21
Evaporator gas flow rate setting not met.
Probable cause Suggested actions
1 Defective thermocouple Please contact your Biotage service
representative
2 Defective evaporator heater
assembly
Please contact your Biotage service
representative
3 Defective main board Please contact your Biotage service
representative
Probable cause Suggested actions
1 LED light source not connected to
the main board
Please contact your Biotage service
representative
2 Defective LED light source Please contact your Biotage service
representative
Probable cause Suggested actions
1 Insufficient gas inlet pressure Ensure that the gas inlet pressure is
above 60 psi (4.1 bar)
2 Defective mass flow controller Please contact your Biotage service
representative