Operating instruction EC II Troubleshooting
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6.107.98.5.01.44
8 Troubleshooting
Basically the listed faults can be remedied by yourself.
If you experience problems which you cannot solve yourself or problems which are not
described in these operating instructions contact your competent Bizerba after−sales service.
To facilitate relevant service calls, please submit the following information to the after−sales
service:
− device type (see identification plate)
− device number (see identification plate)
− Fault description
This facilitates preparation work to be carried out by the after−sales service.
8.1 Fault description
FAULT CAUSE RECTIFICATION
Display does not light
up.
No voltage
No battery voltage or battery
empty
Check direct plug−in transfor-
mer unit and connect it.
Check connector for direct
plug−in transformer unit/ con-
necting cable.
Check rechargeable batteries/
battery.
Charge rechargeable batte-
ries/battery.
Switch the scale off and back
on.
Weight value display not
on zero or not stable.
Load plate not properly atta-
ched, or foreign objects are
deposited on it.
Dirt has accumulated on or
underneath the load plate.
Scale not levelled.
Ensure that the load plate is
properly attached and that it is
free of foreign objects.
Clean the load plate.
Level the scale.
Switch the scale off and back
on.
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