9. POOR PRINT OUT (white voids in print out)
a. Clean print head. (See Sect 7.1.1)
b. Replace thermal head. (See Sect 7.1.1)
c. Printer needs to be serviced.
10. NO PRINT OUT
a. Try a different stack flight strips.
b. Make sure the cam lock lever is fully locked in the closed position. (See Sect 7.1.1)
c. With the printer powered off make sure both head cables are properly seated into the print
head.
d. Replace the thermal head. (See Sect 7.1.1)
e. Printer needs to be serviced.
11. PRINTER SKIPS TICKETS WHILE PRINTING
a. Try a different stack of flight strips.
b. Make sure the cam lock lever is fully locked in the closed position. (See Sect 7.1.1)
c. Make sure the paper guild slider bar is properly adjusted. (See Sect 7.1.5)
d. Clean Cut opto (See Sect 7.1.2) and SQ load opto (See Sect 7.1.3)
e. Clean platen. (See Sect 7.1.4)
f. Default printer settings. With printer powered off hold down the BLANK STRIP button and then
power up the printer. Keep the button held down for 10 seconds and release (the printer will
reset).
g. If defaulting printer resolved issue then make sure the STRIP SELECTION is set to match the
type of flight strip that is being loaded in the printer. Default setting is DOMISTIC.
h. Replace Cut opto. (See Sect. 8.2).
i. Printer needs to be serviced.
12. PAPER JAM ERROR MESSAGE
a. Make sure the flight strip is being loaded into the printer the correct way. (See Sect 5.0)
b. Clean Platen. (See Sect 7.1.4). Also check for blockage where the strips enter the cutter area.
c. Remove flight strip that is blocking the cutter area.c Make sure the paper guild slider bar is
properly adjusted (See Sect 7.1.5)
d. Clean Cut opto (See Sect 7.1.2) and SQ load opto (See 7.1.3)
e. Default printer settings. With printer powered off hold down the BLANK STRIP button and then
power up the printer. Keep the button held down for 10 seconds and release (the printer will
reset).
f. If defaulting printer resolved issue then make sure the STRIP SELECTION is set to match the
type of flight strip that is being loaded in the printer. Default setting is DOMISTIC.
g. Printer needs to be serviced.
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