8 Service and Support
Our worldwide service network provides an optimized and efficient support. Our experts
offer you advice and assistance should you have any queries. You can contact us 24/7.
Service Germany
Our technology-oriented Competence Center in Lohr, Germany, is responsible for all
your service-related queries for electric drive and controls.
Contact the Service Helpdesk & Hotline under:
Phone: +49 9352 40 5060
Fax: +49 9352 18 4941
E-mail: service.svc@boschrexroth.de
Internet: http://www.boschrexroth.com
Additional information on service, repair (e.g. delivery addresses) and training can be
found on our internet sites.
Service worldwide
Outside Germany, please contact your local service office first. For hotline numbers, re‐
fer to the sales office addresses on the internet.
Preparing information
To be able to help you more quickly and efficiently, please have the following informa‐
tion ready:
● Detailed description of malfunction and circumstances resulting in the malfunction
● Type plate name of the affected products, in particular type codes and serial num‐
bers
● Your contact data (phone and fax number as well as your email address)
Bosch Rexroth AG
Service and Support
DOK-RCON01-REX*F*UL***-IN01-EN-P
Rexroth Frequency Converters
62/65
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