9-6 BBP
®
85 Label Printer
User’s Manual
Problem Resolution
Ribbon Errors
Unknown supply type.
Ribbon type:
Paneled/Monochrome
1. When power is applied, the
system checks which for the
installed ribbon type.
If no ribbon is installed, the
"Unknown supply type” message
displays, and user is prompted to
install the ribbon.
Note: If user presses Continue
without installing a ribbon
cartridge, the Ribbon window
displays an error message
prompting the user to choose the
type of ribbon to use for the label
without installing another ribbon.
Install ribbon, or press Continue
to print the job without changing
the ribbon.
Current ribbon color: Black
For this multi-color job, load this
ribbon last.
To continue, load another
required ribbon, then press any
key.
Currently installed ribbon is a
continuous color monochrome
black ribbon.
Note: If multi-color print job is
selected, the label quality is better
when black is printed on top of the
other colors.
Load required ribbon color.
Problem/Message Cause Corrective Action
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